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What Sets Us Apart
Professionalism
Monkey Business Premium Pet Services is a professional pet care company. Our clients know that they are trusting their loved ones and their homes to a well-established, experienced, qualified, insured and bonded business. We have staff that are always available to help our clients, as well as speak with anyone who is interested in designing a pet care plan of their own. We are members of Pet Sitters International, The National Association of Professional Pet Sitters and The American Society for the Prevention of Cruelty to Animals.
Reasonable and Competitive Rates
We understand that owning and taking care of a pet is a large investment, so we make our services affordable and competitive. We offer an assortment of services at many different price points to accommodate all pet care budgets.
Customized Services
We realize that no two homes or two pets are exactly alike, so we offer a wide variety of services to precisely fit your needs. You will tailor your own pet care plan. We offer an estimate of all charges before our registration meeting.
First Rate Staff
We employ ONLY dedicated pet care professionals. We work with sitters who have practical experience in the pet care field and view their time with Monkey Business Premium Pet Services as part of their career path. We run an extensive screening process on all applicants. We hire employees (not independent contractors) who are fully committed to Monkey Business Premium Pet Services.
Safety
For the safety of the pets in our care, Monkey Business Premium Pet services offers one-on-one care. We do not offer pack walks. Additionally, all of our sitters are residents of the Triad of NC, so if an emergency were to arise, someone is close by.
Experience and Educational Development
Our experience and knowledge allows us to better understand your pet’s needs and how to best interact with them. Monkey Business Premium Pet services strongly believes in continual education and constant renewal of knowledge. As such, we are always updating our expertise of animal behavior and animal care. Monkey Business Premium Pet services also offers Pet First Aid Certification classes for our employees.
Technology and Convenience
To help our business run as smoothly as possible we take advantage of all that technology has to offer We use a high-tech scheduling and database system so NO pet is ever left behind. This portal also provides convenience for our clients to book pet care, view their personal service calendar, and update their billing information and password.
Unsurpassed Personal Service with Outstanding Communication
We are here to provide our clients with a phenomenal pet care experience. This is done not only with top-notch pet care but also with spectacular customer service. We understand the value of open communication. You can reach the office between the hours of 8am & 8pm. We also monitor the voice mail and email in the off-hours in the case of an emergency. Additionally, our team members leave detailed diaries at each visit and can keep you updated on your furry loved ones by sending you texts and emails.
Follow up
To best service our clients it is vital that we obtain feedback, so we always follow-up to receive an assessment of your Monkey Business Premium Pet services experience. We highly encourage our clients to let us know what they loved about the process and what suggestions they may have.
Genuine Love of Animals
Pet Nanny was founded on our passion for animals, which is still the root of our success. All of us at Monkey Business Premium Pet services make it our priority to provide your pets with as much love and attention as you would. Our purpose is to promote your pet’s health and well-being.